Welcome to my site!
This site is focused through a belief that collaboration is the answer; it is the strategy of the future among individuals, in work groups, between departments and organizations. Each area of this blogsite will offer different methods (books, blogs, case studies) to analyze the current level of collaboration in groups and organizations, and given your analysis, to increase collaboration for higher productivity and overall work engagement.
About My Business
Kind of Business: Consultant/Coach: Assist you to design & implement Collaborative networks within your organization
Services/Programs:
- Design & Implementation of Internal Service Agreements (two e-books for Get to the Point Books: Creating Internal Service Agreements).
- Design & implementation of proactive & collaborative team member behaviors (blog: Plays Well with Others http://sharonmulgrew.com/plays-well-with-others/).
- Social Network Analysis: detailed PPT presentation on request.
Skills: Sensitive diagnostic skills that accurately identify the strengths and challenges of each client. Capacity to customize processes to build on strengths and address challenges; to integrate initiative with other client initiatives & strategies. Capacity to co-design w client a clear practical path – process & tasks — to successful implementation; a path that engages staff hearts & minds.
In Business Since: 1989
About My Clients
Ideal Clients: Clients who are feeling frustrated with the silo activity, the individual “star” competition, and the lack of collaboration within their departments or organizations. Clients who want to understand it and address it successfully.
Clients’ Needs/Challenges: Clients are aware of the lack of collaboration, have linked it to the conflicts & obstacles that emerge, and have already tried several initiatives that have not been (fully) successful.
Main Outcome or Result: Organization functions as an organic network — what is needed by any section of the organization arrives where, when, and how, it is needed. Clients fully understand the former obstacles to organization-wide collaboration and are able to sustain a successful implementation.
Business Benefits: Every section of an organization becomes directly accountable to their service partners (internal suppliers & customers). As each section becomes more visible, more collaborative problem solving takes place across the organization. Cost & time savings (can give specific examples to whomever is interested); more efficient transfer of internal supplies to internal customers which in turn increases quality & efficiency in serving external customers.
What I’m Looking For Right Now
I am about to start my 3rd book on Adapting Service Agreement Processes within 24/7 organizations. I would love to interview anyone who has had experience developing collaborative & partnering processes in organizations, successful or not.
