About
About Sharon Mulgrew
Sharon Mulgrew of Integration Strategies, has both internal and external experience in organization and group research and design. Within the last twenty five years, she has developed innovative concepts and programs that increase system-wide collaboration and effectiveness.
As both an internal and external consultant and trainer, Sharon has helped varied industries implement three effective and practical interventions: Internal Service Agreements (dev 1986); Work Group Development training (dev 1991), and Labor/Management Partnering (dev 1987). Much of her work has focused on different aspects of coordination and collaboration.
After receiving a Masters in Health Services Administration from Yale University, Sharon taught in universities in the Bay Area. She consulted to groups throughout the Psychiatry Department at UCSF as an asst professor in psychology in the 90s. She developed the USF College of Professional Studies Entrepreneurial Health Systems Management program (1985) at which time she received their Teacher of the Year award. She also designed and taught the group currriculum for their HROD Program (1982-89, 1996-2000). She then served as core faculty in the Organization Psychology Program at JFK University (2001-2009). At JFKU, Sharon coordinated the Organization Psychology Masters Projects and taught Work Group Development and Organization Assessment.
Sharon’s varied experience and training helps her diagnose accurately, create recommendations, and design interventions that are participant friendly and aligned with an organization’s strategic direction and work processes.
She and her teams have created detailed training workbooks with trainer and leader guides, as well as self-directed workbooks, on various management and leadership topics (e.g., Internal Service Agreements, Strategic Partnering, Managing Change During Transitions, Business Strategies for Managers, Work Group Development) for Fortune 100 to 500 companies, and several smaller Internet Companies.
She has presented several national talks and workshops on Internal Service Agreements, and Work Group Effectiveness, and has published articles on Internal Service Agreements and work group facilitation. She is a current member of the Bay Area Organization Development Network where she served as a Steering Committee member in the mid ’90s.
She has recently published her first book, an e-book for Get to the Point Books, Creating Internal Service Agreements: Book 1 Steps 1-3 Preparation. Her Book 2, Steps 4-8 Implementation, is due out in September.
Clients state that they appreciate the abundant practical knowledge that she shares with them, her excellent diagnostic and facilitation skills, her enthusiasm, flexibility, compassion, and her sense of humor.
Associates
Nermin Soyalp, MA, Organizational Psychology (2009) is currently an organizational consultant with a background in corporate HR. She focuses on effective employee engagement and social network analysis practices.
Experienced in a Strategic HR role, she has identified work-flow issues and improved processes in sales, information systems and finance. In addition, she has developed fair compensation pay systems, bonus and incentive programs, recruiting processes, and work plan templates for individuals and groups. She has coached many individuals to discover their passion in the workplace.
She specializes in employee engagement and social network analysis. Through her Masters’ research, she developed an expanded model of employee engagement that identifies and integrates the organizational role with the usual work attributes. She has been able to help organizations become more efficient and productive places where employees find it easy to become and stay engaged.
